Q: How can I check my gift card balance?

You can check your Raising Cane’s gift card balance using four official methods. The fastest option is the online balance checker, where you enter your card number and PIN. You can also check your balance by calling customer service, asking a cashier in-store or at the drive-thru, or reviewing your last receipt if you recently used the card.

Q: How does reloading a Raising Cane’s gift card work?

Reloading is available only for physical gift cards and must be done in-store. Customers can add value up to the daily reload limit set by the restaurant. eGift cards cannot be reloaded once the balance is used.

Question 1

Can I reload my Raising Cane’s gift card?

Accepted Answer

Yes, but only physical gift cards can be reloaded. Reloading is done in-store, and the daily reload limit is $2,000 per card. eGift cards cannot be reloaded.

Question 2

Is a gift card a good option for gifting?

Accepted Answer

Gift cards are a popular gift choice because they do not expire, have no fees, and can be used at most locations. eGift cards are especially useful for last-minute gifts.

Question 3

How can I check my gift card balance?

Accepted Answer

You can check your Raising Cane’s gift card balance using four official methods. The fastest option is the online balance checker, where you enter your card number and PIN. You can also check your balance by calling customer service, asking a cashier in-store or at the drive-thru, or reviewing your last receipt if you recently used the card.

Question 4

Do Raising Cane’s gift cards have an expiration date?

Accepted Answer

Raising Cane’s gift cards do not expire. Any unused balance stays available until it is fully used, with no time limit or penalty for inactivity.

Question 5

How does reloading a Raising Cane’s gift card work?

Accepted Answer

Reloading is available only for physical gift cards and must be done in-store. Customers can add value up to the daily reload limit set by the restaurant. eGift cards cannot be reloaded once the balance is used.

Question 6

How is a gift card used at the drive-thru?

Accepted Answer

At the drive-thru, the cashier scans the physical card or the eGift barcode shown on your phone. If scanning does not work, the card number can be entered manually to complete the payment.

Question 7

What happens if a Raising Cane’s gift card is lost or stolen?

Accepted Answer

Lost or stolen gift cards are treated like cash and cannot be replaced. Once the balance is used, it cannot be recovered, so keeping the card secure is important.

Author: Nina Cole

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